Tell us what you need. We'll take it from there.
Whether something broke this morning or you're planning a building-wide system next year, there's one clear starting point. Choose your situation below — or call 228.383.0497 and talk to a person.
What do you need help with?
Pick the option that sounds closest. Each one opens a short request form in NVision One — our customer portal — and our team responds from there. Prefer to talk to a person first? Use our contact form.
Something is broken
Equipment, a room, or an instrument that needs repair or a bench assessment.
Start a repair requestI need service or support
An existing system needs troubleshooting, maintenance, programming, or optimization.
Start a service requestI'm planning a new system
A new room, building, campus, or upgrade you want designed and installed.
Start a project requestI have an event coming up
Production, sound, video, streaming, or technical staffing for a live event.
Start an event requestI need pricing
A budget number or formal quote for equipment, labor, or ongoing support.
Request a quoteI'm not sure yet
Talk it through with a technology consultant before deciding on a direction.
Request a consultationWhat is NVision One?
NVision One is our free customer portal — the front door for working with NVision Source Technologies. Instead of guessing who to email, you submit a request there and it goes straight to the right team, with a record you can follow. It is not a product you buy and not something you need before calling us.
- 01
Tell us what you need
Answer a few guided questions about your request — repair, service, project, event, or quote. No account or contract required to start.
- 02
We review and respond
A real person from our Gulfport team reviews the request, asks anything we're missing, and confirms scope, timing, and next steps.
- 03
Track everything in one place
Approved requests become scheduled work you can follow — communication, documents, quotes, and service history stay in one portal.
Common questions before you reach out
- What is NVision One?
- NVision One is our free customer portal. It's where you submit repair, service, project, event, and quote requests, then follow the conversation, documents, and scheduling in one place. You don't buy it — creating an account is free and keeps everything about your work with us in one record.
- Do I need an account before I can ask for help?
- Yes — requests are submitted through a free NVision One account, which takes about a minute to create and keeps your requests, quotes, and history together. The one exception is live chat: you can chat with a technology specialist right now without an account.
- How do I start a repair?
- Choose "Something is broken" above. Tell us the equipment, the symptoms, and where it's located. We'll follow up with an assessment plan — on-site when practical, or bench evaluation when the equipment needs to come to us.
- How fast will someone respond?
- A member of our team reviews new requests during business hours and follows up to confirm scope, timing, and next steps. Urgent outages should also be called in at 228.383.0497.
- What does it cost to submit a request?
- Nothing. Submitting a request, quote, or consultation costs nothing and does not commit you to work.
- Who do you work with?
- Commercial, education, government, healthcare, worship, hospitality, and public-venue organizations across Texas, Louisiana, Mississippi, Alabama, Florida, and Georgia — and nationwide for the right project. We do not perform residential installations.