Tell us what you need. We'll take it from there.
Whether something broke this morning or you're planning a building-wide system next year, there's one clear starting point. Choose your situation below — or call 228.383.0497 and talk to a person.
What do you need help with?
Pick the option that sounds closest. Each one opens a short request form in NVision One — our customer portal — and our team responds from there. Prefer to talk to a person first? Use our contact form.
Something is broken
Equipment, a room, or an instrument that needs repair or a bench assessment.
Start a repair requestI need service or support
An existing system needs troubleshooting, maintenance, programming, or optimization.
Start a service requestI'm planning a new system
A new room, building, campus, or upgrade you want designed and installed.
Start a project requestI have an event coming up
Production, sound, video, streaming, or technical staffing for a live event.
Start an event requestI need pricing
A budget number or formal quote for equipment, labor, or ongoing support.
Request a quoteI'm not sure yet
Talk it through with a technology consultant before deciding on a direction.
Request a consultationWhat is NVision One?
One Portal. One Experience. One NVision. NVision One gives organizations a centralized way to communicate with NVision Source Technologies, request support, manage technology services, track projects, submit service needs, review activity, and maintain important information about their technology environment. Access is available to qualifying NVision clients and organizations through applicable projects, service agreements, support programs, or licensing arrangements.
- 01
Tell us what you need
Answer a few guided questions about your request — repair, service, project, event, or quote — and it reaches the right team.
- 02
We review and respond
A real person from our Gulfport team reviews the request, asks anything we're missing, and confirms scope, timing, and next steps.
- 03
Track everything in one place
Approved requests become scheduled work you can follow — communication, documents, quotes, and service history stay in one portal.
Common questions before you reach out
- What is NVision One?
- One Portal. One Experience. One NVision. NVision One is our client technology-management platform. It gives organizations a centralized way to communicate with NVision Source Technologies, request support, manage technology services, track projects, submit service needs, review activity, and maintain important information about their technology environment.
- How is NVision One access provided?
- NVision One access is provided based on the client's relationship with NVision Source Technologies. Access may be included with qualifying projects or service programs, or provided through organizational, departmental, or user licensing. Contact NVision Source Technologies for the access model appropriate for your organization.
- Do I need an account before I can ask for help?
- Requests are submitted through NVision One, so you'll need portal access. If your organization doesn't have it yet, request access and we'll set up the right arrangement. The one exception is live chat: you can chat with a technology specialist right now without an account.
- How do I start a repair?
- Choose "Something is broken" above. Tell us the equipment, the symptoms, and where it's located. We'll follow up with an assessment plan — on-site when practical, or bench evaluation when the equipment needs to come to us.
- How fast will someone respond?
- A member of our team reviews new requests during business hours and follows up to confirm scope, timing, and next steps. Urgent outages should also be called in at 228.383.0497.
- Does submitting a request commit me to work?
- No. Submitting a request, quote, or consultation does not commit you to work — we review the details and follow up with scope and pricing before anything begins.
- Who do you work with?
- Commercial, education, government, healthcare, worship, hospitality, and public-venue organizations across Texas, Louisiana, Mississippi, Alabama, Florida, and Georgia — and nationwide for the right project. We do not perform residential installations.